Microsoft Lync For Mac Keeps Disconnecting
Microsoft remote desktop mac share files. To remove the update installer, first drag the Microsoft Lync for Mac 2011 update volume to the Trash, and then drag the file that you downloaded to the Trash. Note: This update is also available from Microsoft AutoUpdate, an application that can automatically keep your Microsoft software up to date. To use AutoUpdate, open Microsoft Lync,. Jul 05, 2016 Fixes a connection issue for Lync accounts that are migrated from an on-premises deployment to Lync Online in Lync 2013 (Skype for Business). Lync client disconnects frequently when you use Lync 2013 (Skype for Business).
Lync for Mac 2011 (versions 14.0.5 - 14.0.7) crashes on startup for some users. This behavior is noted for existing users and is not fixed by re-installing Lync. Lync may work by logging in as a different user on the same machine.
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The steps to fix are simple and involve deleting a few files and keychain entries.
9 Steps total
Step 1: Close Lync
Press COMMAND-Q to ensure that Lync is fully closed.
Step 2: Open Users /Library Folder.
Open a Finder Window then click Go on the top menu.
Hold down the OPTION key and click on Library.
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Step 3: Navigate to /Library/Preferences
Delete the following file:
/Library/Preferences/com.microsoft.Lync.plist
Step 4: Navigate to /Library/Preferences/ByHost
Delete the following file:
/Library/Preferences/ByHost/MicrosoftLyncRegistrationDB.xxxx.plist
Step 5: Close the Finder Window
Close Finder as it's not needed anymore.
Step 6: Open Keychain Access
Located in the /Applications/Utilities folder.
Step 7: Delete Keychains
Download Microsoft Lync For Mac
Delete any keychains on the left that look similar to this:
OC__KeyContainer__.
In your Login keychain, delete certificate.
Step 8: Close Keychain Access
Close Keychain Access as it's not needed anymore.
Microsoft Lync For Mac Keeps Disconnecting From Wifi
Step 9: Re-Open Lync
Lync does not need to be re-installed. Re-open Lync and complete the user setup wizard. If Lync continues to crash it may need to be re-installed.
If the preceding steps do not correct the issue, use the article below to completely uninstall Lync for Mac. Reboot after un-installing and re-install Lync.
References
- Removing Lync for Mac 2011
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We are using exchange 2016. Mac users keeps on disconnecting on exchange using mac mail. The issue is reported to Microsoft.
Below is a summary of the case.
Symptom: MacBook apple mail always disconnect on exchange server
Apple has not released a beta of 10.14. Microsoft office for mac 2011 64 bit.
Cause: Autodiscover process not correctly handle by MacBook
Resolution:
- Checked that all server components and services were ok
- Checked that the mail flow was ok
- Checked on IIS Default Web Site and Back End Site have the correct bindings and certificates assigned (Default: Public Certificate, BackEnd: Microsoft Exchange Certificate).
- Checked authentication and other settings on the EWS Virtual Directory, since MacBook will use this VD to connect to Exchange but was everything ok
- Customer confirmed that Outlook clients, mobile devices and OWA are working correctly.
- Recreated the issue by removing the profile on the Macbook and create a new one, and checked that was not able to correctly configured, and was presenting a Self-Signed Certificate, not the Public one.
- Testing on our MacBook but is getting a wrong certificate: Remote Certificate Subject: CN=sl17.sahara.net.sa, OU=PositiveSSL, OU=Domain Control Validated, Issuer: CN='cPanel, Inc. Certification Authority', O='cPanel, Inc.', L=Houston, S=TX, C=US
-Testing on ExRCA allowing automatic configuration using Autodiscover ended up with error when sync
-Testing on ExRCA manually selection the EWS website, perform all steps successfully (because we are bypassing the autodiscover, providing directly the rootdomain test of Autodiscover)
-Showed on ExRCA that the first certificate was not the correctly one and the MAC was stuck on the first step of the Autodiscover
- This will also affect the MacBook that will try to connect using IMAP
-Outlook clients, will eventually connect because, they will first attempt to connect to https://domain.com.sa/autodiscover/autodiscover.xml and next step will be: https://autodiscover.domain.com.sa/autodiscover/autodiscover.xml . However, Mac users stuck on the first process., taking the wrong certificate.
- For Windows machines we can avoid that behavior but that is not possible on Mac I am afraid.
- Unfortunately, It is well known that Mac products are not working 100% with Microsoft products such us Exchange, ActiveSync issues, Autodiscover issues among others.
MacBook Pro, OS X Yosemite (10.10.5)
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