Cisco and Microsoft Collaboration products unquestionably offer many overlapping features and functions, but each also has its own special sauce. Take, for instance, Microsoft’s Office 365. Cisco offers no equivalents for Microsoft Word, Powerpoint or Excel (to name a few major apps), nor do I expect they ever will, as office productivity software of this type is just not in their wheelhouse. When talking about collaboration, the vendor’s offerings as a whole need to be taken into consideration. Within the scope of this article, however, we'll be discussing their hosted voice offerings.

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What do you want to use for voice and video calling? Long gone are the days of separate voice and video systems, as modern enterprise-class systems roll both into a single platform. On the Microsoft side, Skype for Business, on-premises, hybrid and cloud; on the Cisco hosted voice side, Unified Communications Manager, on-premises or hosted with a partner in the cloud, and Spark Call as a pure-cloud play.

Microsoft's Skype for Business

Since Microsoft bought Skype in 2011, the company has transformed it into a business essential tool by merging Skype's tools with its own Lync communication platform to make a more business-centric VoIP tool.

Skype for Business takes many of the consumer features of Skype, such as free video conferencing with up to ten participants, screen-sharing and remote desktop tools, as long as your admins permit it.

However, in the not-too-distant future, Microsoft will migrate everyone using Skype for Business towards Teams, the company’s collaboration platform. This will add even more exciting features, such as add-ins for inbound and outbound calls to PSTN numbers, the ability to put people on hold, call transfer, voicemail and audio conferencing to make it more of a unified communications platform like its rivals.

Until then, Skype for Business will continue to evolve, with a new on-premise server planned for 2018 to add PBX and other advanced calling capabilities to super-charge its VoIP service.

Cisco Hosted VoIP

According to Gartner’s Magic Quadrant report, Cisco unified communications are a market leader, with its VoIP product offering ease of use to unlimited number of seats in an organization.

It's available for a range of different-sized organizations. For example, the standard edition Unified Communications Manager Business Edition is set up for businesses with 100 to 500 employees, while Unified Communications Manager Express is targeted at small businesses.

Because Cisco’s VoIP solution is part of its UC offering, which includes additional extras such as collaboration and an API allowing businesses to develop their own apps for communication in the business, it’s a much richer platform than some of the other VoIP-only services discussed here.

This means it also comes at a higher price and because it has been designed to replace the phone system of the organisation, will have heavier installation requirements than the likes of Skype for Business, for example.

Need some help deciding which solution is right for you?

What Skype for Business (Lync) features are supported with Cisco Webex Video Platform?

What Skype for Business features work with Cisco Webex Video Platform?

What Microsoft Lync versions are supported with Webex Cisco Webex Video Platform?

Cisco Uc Integration For Microsoft Lync

What Lync servers and clients are compatible with Cisco Webex Video Platform?

What Skype for Business audio and video codecs are supported with Webex Video Platform?

Skype for Business (Lync) Interoperability
For more information on Cisco Webex Video Platform (formerly Collaboration Meeting Rooms (CMR) Cloud) compatibility and support, see: Webex Video Compatibility and Support
Servers

• Lync 2010 (Windows desktop only, no mobile support) version 4.0.7577.4486
• Lync 2013 (Windows, iPhone / iPad, Android) version 15.0.4797.1000
• Skype for Business 2015 (Windows desktop, Mac OS X partial support, iPhone / iPad (Lync 2013), Android) version 15.0.4797.1001
• Office 365 Cloud (Windows, iPhone / iPad, Android)

Clients

Cisco Uc Integration For Microsoft Lync Mac Update

• Lync Windows 2013 (H.264 UC 720p/30 frames per second (fps) HD client)
• Lync Windows 2010 (H.263 CIF Standard Definition client)
• Skype for Business (version 15.0.4763.1001, part of Office 2013)
• Skype for Business 2016

Lync and Skype for Business for iOS (iPhone and iPad) Compatibility
Lync 2013 for iPhone / iPad
2-Way audio, video, content share was tested successfully for the following configurations:

• Lync 2013 Server
• Skype for Business Server 2015
• Office 365 Cloud

Skype for Business 2015 for iPhone / iPad

Cisco Uc Integration For Microsoft Lync Mac Download

Skype for Business 2015 for iPhone / iPad is not supported and does not work with Cisco Webex Video Platform.
This should be corrected in the near future.

Microsoft Lync Download Mac

Solution:

Skype for Business (Lync) is now supported.

Features:

• Ability to start meetings as host
• Join meetings as an attendee before or after host has arrived
• Content share to/from Cisco Webex Video Platform to Skype for Business support
  • Content received will be transcoded into main video
• Audio: G.722
• Video: H.263 (CIF) or H.264 UC (720p/30 fps)

To Dial into a Meeting from Skype for Business (Lync):

Users must dial a special URI using these formats:

• Cisco Webex Personal Room meeting: <PMR_ID>.<sitename>@webex.com (for example, acassidy.example@webex.com).
• Cisco Webex standard meeting: <meetingnumber>@webex.com (for example, 123456789@.webex.com).