08-05-2021

Microsoft Word Mac Menus Not Popping Up When Clicking Buttons

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Note

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Symptoms

While using Word for Mac one or more Toolbars are missing and cannot be added.

Cause

This behavior can be caused by one of these things:

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  • The oval button in the upper-right corner of the document was clicked. This button 'toggles' display of toolbars on and off.
  • There is an issue with the Normal template in Word.
  • The toolbars or menus are modified.

Resolution

To resolve this problem, try the following methods.

Microsoft Word Mac Menus Not Popping Up When Clicking Buttons Start

Method 1: Make sure that tool bar display is not turned off

  1. In the upper-right corner of the window click the oval button.

    Note

    When this button is clicked, it hides all the toolbars. A second click causes the toolbars to be displayed.

  2. If the toolbars reappear, quit, and then restart Word to make sure that the appropriate toolbars are displayed.

If Method 1 did not resolve the problem, try Method 2.

Method 2: Reset the toolbars and menus in Word

You can reset the toolbars and menus in the Customize Toolbars and Menus option, any saved customization is removed, and all settings are reverted to the original default settings.

  1. Open Word.
  2. Go to View in the menu.
  3. Choose Toolbars.
  4. Select Customize Toolbars and Menus.
  5. Select Toolbars and Menus in the top of the Customize Toolbars and Menus window.
  6. Select the item in the list you want to reset (Menu Bar, Standard, Formatting).
  7. Click Reset.
  8. Click OK when getting prompt: 'Are you sure you want to reset the changes made..'
  9. Click OK.

Note

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When View is missing from the menu, then you can also Control Click the Standard Toolbar and go to Customize Toolbars and Menus here.

If Method 2 did not resolve the problem, try Method 3.

Word

Method 3: Create a new Normal template Note

When a new Normal template is created, any saved customization is removed, and all settings are reverted to the original default settings.

Step 1: Quit all programs

To quit active applications, follow these steps:

  1. On the Apple menu, click Force Quit.

  2. Select an application in the 'Force Quit Applications' window.

  3. Click Force Quit.

  4. Repeat the previous steps until you quit all active applications.

Warning

When an application is force quit, any unsaved changes to open documents are not saved.

When you are finished, click the red button in the upper-left corner and proceed to Step 2.

Step 2: Word 2008 and 2011: Move the Normal.dotm template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Open Library.

    Note

    The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

  4. Select the Application Support folder.
  5. Select the Microsoft folder.
  6. Open the Office folder.
  7. Open the User Templates folder.
  8. Move Normal.dotm to the Trash.
  9. Start Word, a new Normal.dotm template will be created when you choose Quit Word in the Word menu.

Note

When you had Word 2004 on your Mac previously and you now have Word 2008 or Word 2011, also check if the Word 2004 Normal file is present on the system, if so, trash this Normal template file as well.

Step 3: Word 2004: Move the Normal template file to the Trash

  1. Quit all Microsoft Office applications.
  2. On the Go menu, click Home.
  3. Select the Documents folder.
  4. Select the **Microsoft User Data **folder.
  5. Move Normal to the Trash.
  6. Start Word, a new Normal template will be created when you choose Quit Word in the Word menu.

The latest versions of many programs, including Internet Explorer, Mozilla Firefox, Windows Media Player, and Microsoft Office have elected to hide the traditional menu bar.

The following sections contain steps on how to enable the menu bar either permanently or temporarily in each of these programs.

Note

Microsoft Word Mac Menus Not Popping Up When Clicking Buttons Work

The Microsoft Edge browser does not include a file menu bar. All settings and options for Microsoft Edge are found in the Settings menu, accessed by clicking the .. (ellipsis) button on the far right side of the program window. So, 'does this work?' test.

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Viewing the menu bar temporarily

To bring up the menu bar in any of these programs temporarily, press and release the Alt key.

Tip

If pressing Alt does not show the file menu bar, then the program does not have the option. Your only option is to use the menu system (e.g., hamburger menu or Ribbon) included with the program.

Permanent fixes

Internet Explorer and Mozilla Firefox

Right-click on an empty portion near the top of the window (as shown below) and select Menu bar from the drop-down menu.

Windows Media Player

Right-click on an empty portion near the top of the window (as shown below) and select Menu bar from the drop-down menu.

Tip

If you right-click and get a menu with options like Minimize, Maximize, and Move. Right-click in a space a little lower, to the right of the Library, Music, and Artist options.

Tip

Users may also press Ctrl+M to toggle the menu bar on and off.

Microsoft Office

  1. Open Microsoft Office.
  2. Press Alt+V on your keyboard to open the View menu.
  3. From the View drop-down menu, select Toolbars.
  4. Choose the Toolbars you'd like to enable and click OK.
Tip

Microsoft has replaced the file menu with the Ribbon in all the latest Office programs including Microsoft Word, Microsoft Excel, and Microsoft PowerPoint.

Additional information

  • See the menu bar definition for further information and related links.