08-05-2021

Microsoft Outlook Mac 2011 Crashes When Mail Is Synchronized

Feb 27, 2020  Mail, calendar events, contacts, tasks, and notes with categories created in Outlook for Mac synchronize with Outlook for Windows but might not keep their colors. At this time, while category names will synchronize, category colors do not sync. This applies to a user's primary calendar as well as delegated calendars. Mar 19, 2012  Outlook 2011 crashes every time I open rules. I've tried deleting outlook preferences but the problem persists. Office 2011 14.1.4 installed on an OSX 10.6.8 Intel MBP. Here's the MS code: 'Microsoft.

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Introduction

This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365:

May 20, 2019  In Outlook for Mac, you add appointments to your Calendar and contacts to your Contacts folder. These appointments and contacts do not synchronize to Outlook Web Access or your mobile devices and other mail clients because ou have added your appointments and contacts to Calendar and Contacts folders in the 'On My Computer' folder in Outlook for Mac.

  • Outlook stops responding (hangs).
  • Outlook crashes even though you aren't actively using it.
  • Outlook crashes when you start it.

Procedure

To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.

Step 1: Investigate possible issues caused by add-ins

  1. Exit Outlook.

  2. Open a Run dialog box. To do this, use one of the following procedures, as appropriate to your version of Windows:

    • If you're running Windows 10, Windows 8.1, or Windows 8, press the Windows logo key+R.
    • If you're running Windows 7, click Start, type Run in the Search box, and then click Run.

  3. Type Outlook /safe, and then click OK.

  4. If the issue is fixed, click Options on the File menu, and then click Add-Ins.

  5. Select COM Add-ins, and then click Go.

  6. Click to clear all the check boxes in the list, and then click OK.

  7. Restart Outlook. If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs.

Step 2: Repair Office

Mac
  1. Open Control Panel, and then click Uninstall a program.
  2. In the list of installed programs, right-click the entry for your Office installation, and then click Change, and then click Online Repair.

Step 3: Run Outlook Diagnostics

  1. Run the Outlook won't start automated diagnostics to fix the issues.

    Note

    Click Run when you're prompted by your browser.

  2. If the tool doesn't resolve the issue, go to Windows or Look to start **Microsoft Support and Recovery Assistant for Office 365 **(SaRA).

  3. On the first screen, select Outlook, and then select Next.

  4. Select any of the following options, as appropriate, and then select Next:

    • Outlook keeps hanging or freezing
    • Outlook keeps crashing with a message 'Microsoft Outlook has stopped working.'

    SaRA runs some diagnostic checks, and returns possible solutions for you to use to try to fix Outlook connectivity issues.

Step 4: Create a new Outlook profile

Note

If you ran SaRA in Step 3, and you created a new profile, you can skip all of Step 4.

  1. Open Control Panel, and then click Mail.

  2. Click Show Profiles.

  3. Select the profile that you want to remove, and then click Remove.

    Important

    Removing the profile also removes associated data files. If you're not sure whether the data files are backed up or stored on a server, do not remove the profile. Instead, go to step 4.

  4. Click Add.

  5. In the Profile Name box, type a name for the new profile.

  6. Specify the user name, the primary SMTP address, and the password. Then, click Next.

  7. You may receive the following message: Allow this website to configure **alias@domain** server settings? In this message, click to select the Don't ask me about this website again check box, and then click Allow.

  8. When you're prompted, enter your logon credentials, and then click OK.

  9. When Setup is finished, click Finish.

Microsoft

Step 5: Run SaRA Advanced Diagnostics before you contact Support

This step creates detailed information about your Outlook configuration and provides solutions for any known issues that are detected. It also gives you the option to upload your results to Microsoft so that a Support engineer can review them before you make a Support call.

  1. Click Outlook Advanced Diagnostics.
  2. Click Run when you are prompted by your browser.

More information

For more info about command-line switches that are used together with Outlook, go to Command-line switches for Microsoft Office products.

Microsoft Outlook Mac 2011 Crashes When Mail Is Synchronized Free

Still need help? Go to Microsoft Community.

Microsoft Outlook Mac 2011 Crashes When Mail Is Synchronized

No. The calendar in Outlook for Mac doesn’t sync with any of your iOS devices.

Microsoft Outlook Mac 2011 Crashes When Mail Is Synchronized Time

However, with OS X Snow Leopard or an earlier version of the operating system, you can turn on Sync Services, and then try syncing your Outlook calendar. After you turn on Sync Services, you can use iTunes to sync iCal with your iPhone, iPad, or iPod.

Step 1: Sync your Outlook calendar with Calendar

  1. On the Tools tab, choose Services.

  2. In the left pane, select the Calendar check box.

    If you do not see anything in the left pane

    You can try to delete the preference files. After you do this, you will need to reactivate Sync Services in the Outlook Preferences pane.

    1. Quit all applications.

    2. On the Go menu, click Home.

    3. Click Library folder, click Preferences folder, and then drag the following files to the Trash:com.microsoft.Outlook.SyncServicesPreferences.plist com.microsoft.Outlook.SyncServices.plist (if it exists) OfficeSync Prefs (if it exists)

    4. Click Microsoft folder, click Office 2011 folder, and then drag OfficeSync Prefs to the Trash.

    5. On the Apple menu, click Restart .

    6. Open Outlook for Mac.

    7. On the Outlook menu, click Preferences, and then Sync Services.

    8. In the left pane, check the boxes next to the items that you want to sync, and then close the dialog box.

  3. Under Select the accounts to sync, choose the account or accounts that you want to sync for the selected item type.

    Note: The On My Computer account includes all Outlook items that are not synchronized with a Microsoft Exchange account.

  4. On the Outlook folder to add new items to pop-up menu, choose the location in Outlook where you want new items to be saved. 'New' items are those that are added first in a different application or device, and then synced to Outlook.

  5. Close the Sync Services dialog box, and then on the confirmation message, click OK.

    Depending on the size of your calendar, the sync might take some time to complete. You can close Outlook and the sync will still complete. For example, it will take time if you have a calendar that spans more than a year.

  6. Open iCal and see that your Outlook Calendar information has synced.

    You might have to close both Outlook and iCal and then reopen to see that the calendars are synced.

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Step 2: Use iTunes to synchronize your Outlook calendar with your iPhone, iPad, or iPod

Microsoft Outlook Mac 2011 Crashes When Mail Is Synchronized Season

Important: The following procedure is written for iTunes 10. If you are using a different version of iTunes, see iTunes Help.

Microsoft Outlook Mac 2011 Crashes When Mail Is Synchronized Season

  1. Connect your iPhone, iPad, or iPod to your computer, and then open iTunes.

  2. In iTunes, in the left pane under Devices, choose the icon for your device.

  3. In the main iTunes window, click the Info tab.

  4. Select the Sync iCal Calendars check box, and then select the calendars that you want to sync.

    Note: If your Outlook items are assigned to categories, the categories appear as groups in iTunes.

  5. Choose Apply, and then choose Sync.

    Notes:

    • Some iPod models cannot display notes synced from Outlook. For more information, see the documentation for your specific model.

    • To sync your e-mail between Outlook and your device, you can add the account in both Outlook and the device. You do not need to turn on Sync Services in Outlook.

    • It might take a few moments for your Outlook data to appear on your iPhone, iPad, or iPod.

    • When connected to your computer, your iPhone, iPad, or iPod continues to sync using the options that you selected until you change your sync options.